Job Description

• Assist patients with appointments, admissions, and discharge processes
• Act as a liaison between patients and medical staff
• Handle patient queries, concerns, and feedback
• Ensure smooth coordination of patient care services
• Maintain patient records and documentation
• Support billing and insurance processes where required
• Enhance patient satisfaction and service experience

Responsibilities

Skill Requirements

• Strong communication and interpersonal skills
• Customer service orientation
• Organizational and multitasking abilities
• Empathy and patient-handling skills
• Basic knowledge of hospital processes and systems